DIGITAL DELIVERY POLICY

Last Updated: June 13, 2026

At Volumetura LLC ("Company", "we", "us", or "our"), all products available on our website—including downloadable UI kits, design templates, software tools, and web assets—are non-tangible, digital goods.

Because we do not ship physical products, this Digital Delivery Policy outlines how and when you will receive access to your purchased digital assets.

1. Instant Digital Delivery

• Automated Processing: All purchases made on our platform are processed automatically upon successful payment verification.

• Immediate Access: Once your payment is approved by our secure payment gateway (such as Stripe), you will be redirected to an order confirmation page containing immediate direct download links for your purchased items.

• Confirmation Email: Simultaneously, an automated receipt and delivery email containing your permanent download links and invoice will be sent to the email address provided during checkout.

2. Delivery Timelines

• Standard Delivery Time: Delivery is instant (typically within 1 to 5 minutes of payment).

• Delays: In rare instances of high network traffic or payment processing verifications, delivery may take up to 1 hour.

If you have not received your delivery email within 1 hour of purchase, please follow the troubleshooting steps below.

3. Troubleshooting & Non-Receipt of Files

If you do not see your delivery email or access links after completing your transaction:

1. Check Spam/Junk Folders: Automated emails can occasionally be filtered into spam, junk, or promotions tabs by your email provider. Please check those folders for emails sent from admin@volumetura-us.com.

2. Verify Email Address: Ensure there were no typos in the email address entered during checkout.

3. Contact Support: If you still cannot locate your delivery email or if a download link is broken/inactive, please contact us immediately at admin@volumetura-us.com or +1 872-271-4620. Our support team will manually re-send your files or issue alternative download access within 24 hours.

4. Download Limits & File Access

• File Formats: Digital files are delivered in standard formats (such as ZIP, PDF, Figma, JSON, or source code files) as specified on each product page.

• Storage Recommendation: We strongly advise downloading and saving your purchased digital assets to a secure local device or personal cloud storage immediately upon receipt.

• Link Expiration: While download links provided in your email remain active for your convenience, Volumetura LLC reserves the right to update or archive links for outdated product versions.

5. Shipping & International Fees

Because all orders are delivered electronically over the internet:

• No Shipping Fees: There are zero shipping, handling, or physical delivery fees applied to any orders on our website.

• Global Access: Our digital goods are available for download worldwide, subject to standard internet access and local applicable digital sales taxes (if required by your jurisdiction).

6. Contact Information

For any questions, download assistance, or technical inquiries regarding digital fulfillment, please reach out to us at:

• Business Name: Volumetura LLC

• Email: admin@volumetura-us.com

• Phone: +1 872-271-4620

• Mailing Address: 30 N Gould St Ste R Sheridan, WY 82801 United States